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Be
sure to review the preparation instructions,
and contact me if you have
any questions. I'm familiar with most recording systems
and am happy to walk you through the process.

Simply
click on one of the "Browse..." buttons, locate
the file on your computer, and click on "Upload Files"
when you're ready to begin. You'll need to keep this browser
window open until the transfer is complete.
Host
Name/Address: 11threcords.serveftp.com
User ID: client
Password: mastering
If
you don't have FTP software, download Filezilla
for PC, or Fetch
for Mac. Both are free.
Here's
how the Filezilla configuration screen should look:

Afterwards,
be sure to send
me an e-mail to let me know about your upload! If
you've uploaded a file for a test master, I'll e-mail you
as soon as it's done. At that point, you can log back into
the FTP site and download the mastered file.

1.
Most often the problem is due to a firewall configuration
issue (on your end). Check the settings, or as a last resort,
consider turning off your firewall temporarily. If you are
trying to transfer files from work, there is a good chance
that the company network simply won't allow it. After all,
you could just as easily be transferring important company
documents. Check the firewall settings or contact your system
administrator.
2.
Look through the menus of your FTP client for a "passive
mode" or "passive FTP" setting. Try enabling
or disabling it.
3.
Do not rely on the FTP services within a browser (Internet
Explorer, Firefox, etc). They don't always work properly
and can occasionally corrupt files. They also don't allow
you to automatically resume broken transfers, which can
be a big time-saver.
4.
If you are still having problems, or need more general help,
try the FTP
new user guide.
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